Neeraja Duriseti
Neeraja Duriseti
Lead product designer for AI that users can trust
Lead product designer for AI that users can trust
13 years at AT&T designing systems where agents do real work and people still need to understand, verify, and act on what they produce. My conversational AI interaction model became the standard across 10+ AT&T products.
Designing trust into an AI platform
Finance analysts wouldn't trust AI they couldn't see reasoning behind. I led the design program that made an AI-native finance platform trustworthy enough to act on.
Designing trust into an AI platform
Finance analysts wouldn't trust AI they couldn't see reasoning behind. I led the design program that made an AI-native finance platform trustworthy enough to act on.
Structure before Intelligence
AI could parse a contract but couldn't help you find one. Engineered as a platform, never brought together as a product.
Structure before Intelligence
AI could parse a contract but couldn't help you find one. Engineered as a platform, never brought together as a product.
When AI isn't enough
A GenAI supply-chain platform that saved 16 hours per billing package under a federal compliance mandate. The hardest problems I solved weren't design problems.
When AI isn't enough
A GenAI supply-chain platform that saved 16 hours per billing package under a federal compliance mandate. The hardest problems I solved weren't design problems.
Building the map for enterprise data
Two platforms that became five that became one. A 60% lift in task completion. Sole designer across nine engineering teams.
Building the map for enterprise data
Two platforms that became five that became one. A 60% lift in task completion. Sole designer across nine engineering teams.
When procurement feels like shopping
A procurement tool nobody wanted became one handling 3,500 monthly orders across 45 products. The gap was mostly getting out of users' way.
When procurement feels like shopping
A procurement tool nobody wanted became one handling 3,500 monthly orders across 45 products. The gap was mostly getting out of users' way.